Here are your IDT AsiaCall Phonecard details
Using a TONE DIALLING phone, dial the access number - wait for the message - then enter your PIN.
ACCESS NUMBERS
Local rate access number: 0845 613 0431
Freephone access number: 0800 096 9552
or 0800 061 3635
London access number: 020
7028 7365
Use the London access number for using free time if your mobile or
landline has inclusive free minutes.
Customer services (the telephone company) 0800 092 9576 or 0800 061 364.
FOLLOW ON CALLS
To make follow on calls without re-entering your PIN - do not hang up, just dial ### .
CUSTOMER SERVICES
We are an online shop selling the phonecards for various telephone companies. We do not provide the telephone service. In the rare event of a problem with the telephone service, please contact the telephone company customer services. The number is above.
EXPIRY DATE
The card is valid for 90 days from the date of your first call which
includes accessing the service to check the credit available.
CALL RATES AUTOMATED SYSTEM
You can check the rate to any destination,
including mobile phones, by using the automated system 24 hours a day. Simply
dial the customer services number follow the instructions. You can enter the
phone number you wish to call and the automated system will inform you of the
call rate to that destination.
TO BUY A NEW PHONECARD
You can order online or call free
0800 45 877 43.
From mobiles or phones that do not allow 0800 calls free,
call
0870 745 5638.
Our phone lines are open from
10am
until 10pm.
Online purchases can
be made 24 hours a day
and, subject to the speed of
the email system, will usually be processed within a few minutes.