Using a TONE DIALLING phone, dial the access number - wait for the message - then enter your PIN.
IDT EUROPE CARD ACCESS NUMBERS
Local rate access number: 0845 270 1187
Freephone access number: 0800 458 7032
London access number: 0207 028 6240
BT PAYPHONE ACCESS: 0800 032 2854
Football and Racing News: 0800 027 2207
IDT EUROPE CUSTOMER SERVICES: 0800 061 3647
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Calls from a payphone may incur a surcharge.
To use from a mobile phone or a landline contract that includes free talk-time,use
the 020 access number.
Your mobile phone provider will charge a regular UK call for using the service
unless you have free talk time.
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FOLLOW ON CALLS
To make follow on calls without
re-entering your PIN - do not hang up, just dial ### .
CUSTOMER SERVICES
We are an online shop
selling the phonecards for various telephone companies. We do not provide the
telephone service. In the rare event of a problem with the telephone service,
please contact the telephone company customer services. The number is
above.
CALL RATES AUTOMATED SYSTEM
You can check the rate to any destination,
including mobile phones, by using the automated system 24 hours a day. Simply
dial the customer services number follow the instructions. You can enter the
phone number you wish to call and the automated system will inform you of the
call rate to that destination.
EXPIRY DATE - This card expires 90 days after first use.
TO BUY A NEW PHONECARD
You can order online or call free
0800 45 877 43.
From mobiles or phones that do not allow 0800 calls free,
call
0870 745 5638.
Our phone lines are open from
10am
until 10pm.
Online purchases can
be made 24 hours a day
and, subject to the speed of
the email system, will usually be processed within a few minutes.