
HERE ARE YOUR SuperCalling CARD DETAILS
Using a TONE DIALLING phone, dial the access number - wait for the
message - then enter your PIN.
ACCESS NUMBERS
ENGLISH
Local rate access number: 0845 270 5103
Freephone access number: 0800 458 7005
London access number: 020 7028 7386
ESPANOL
Local rate access number: 0845 270 5106
Freephone access number: 0800 458 7006
London access number: 020 7028 7389
MANDARIN
Local rate access number: 0845 270 5104
Freephone access number: 0800 458 7007
London access number: 020 7028 7387
ARABIC
Local rate access number: 0845 270 5105
Freephone access number: 0800 458 7008
London access number: 020 7028 7388
BT PAYPHONE ACCESS: 0800 032 2880
Football and Racing News: 0800 027 2207
IDT SUPERCALLING CARD CUSTOMER SERVICES: 0845 613 0353
==========================================
Calls from a payphone may incur a surcharge.
To use from a mobile phone or a landline contract that includes free
talk-time, use the 020 access number.
Your mobile phone provider will charge a regular UK call for using the service
unless you have free talk time.
==========================================
EXPIRY DATE
The card is valid for 90 days
from the date of your first call which includes accessing the service to check
the credit available. The card has an indefinite life until such time as it
becomes active by entering the PIN. The 90 days will then begin to countdown.
FOLLOW ON CALLS
To make follow on calls without
re-entering your PIN - do not hang up, just dial ### .
CUSTOMER SERVICES
We are an online shop
selling the phonecards for various telephone companies. We do not provide the
telephone service. In the rare event of a problem with the telephone service,
you can contact the telephone company customer services on the number above.
CALL RATES AUTOMATED SYSTEM
You can check the rate to any destination,
including mobile phones, by using the automated system 24 hours a day. Simply
dial the customer services number follow the instructions. You can enter the
phone number you wish to call and the automated system will inform you of the
call rate to that destination.
TO BUY A NEW PHONECARD
You can order online or call free
0800 45 877 43.
From mobiles or phones that do not allow 0800 calls free,
call
0870 745 5638.
We are open from
10am
until 10pm.
Online
purchases can be made 24 hours a day and, subject to the speed of the email
system, will usually be processed within a few minutes. Online purchases made
after 10pm will be processed the next morning.