
Here are your
Telco
Gold Phonecard details
Using a TONE DIALLING phone, dial the access number - wait for the message -
then enter your PIN.
FOLLOW ON CALLS
To make follow on calls without re-entering your PIN - do not hang up, just
dial ## (hash twice).
REDIAL
To redial last number dialled - dial *7 .
PHONECARD ACCESS NUMBERS
Local rate access number:
0845 451 0544
Freephone access
number:0800 594 0544.
London access number:
020 7124 0544
Customer
services:
0845 451
0545.
EXPIRY DATE
The card is valid for 90 days from the date of your first call which
includes accessing the service to check the credit available.The card has an
indefinite life until such time as it becomes active by entering the PIN.
The 90 days will then begin to
countdown and the service charge will start to apply.
CUSTOMER SERVICES
We are an online shop
selling the phonecards for various telephone companies. We do not provide
the telephone service. In the rare event of a problem with the telephone
service, you can contact the telephone company customer services on:
0845 451
0545.
CALL RATES AUTOMATED SYSTEM
You can check the rate to any destination,
including mobile phones, by using the automated system 24 hours a day.
Simply dial the customer services number and take option 1. By following the
instructions you can enter the phone number you wish to call and the
automated system will inform you of the call rate to that destination.
TO BUY A NEW PHONECARD
You can order online or call free
0800 45 877 43.
From mobiles or phones that do not allow 0800 calls free,
call
0870 745 5638.
We are open from
10am
until 10pm.
Online
purchases can be made 24 hours a day and, subject to the speed of the email
system, will usually be processed within a few minutes. Online purchases made
after 10pm will be processed the next morning.