Learn More:
All Phonecards have a time limit within which they must be consumed. If they
are not consumed within this time, any credit left will be totally lost and
cannot be recovered. Because of this, if you are not going to use the phonecard
immediately do NOT check your PIN - otherwise the clock will start to
count down! Most Phonecards have a 90 days expiry but a method of beating the
expiry date is to buy 4x £5 cards instead of a £20 card. This will allow you to
have 4x 90 day consecutive expiry countdowns instead of a single 90 day
countdown. If this is inconvenient you should choose the Royal Mail Phonecard
because it has a full 12 months expiry.
- Access numbers and Customer Services numbers are available 24 hours a day at
www.AccessNumbers.co.uk .
- Most Phonecards allow you to make follow on calls without having to redial
and enter the PIN each time. With IDT cards you simply dial ### without
hanging up. With Telco Phonecards you dial ##.
- If you use the same phone line each time you make a call, you can
conveniently have the PIN remembered so that you do not need to enter the PIN
each time. To save PIN to the phone line you are using enter *5 (star 5) and to
cancel PIN enter *9 (star 9).
- Football and Racing News is available if you are using IDT Phonecards. Just
call the number 0800 027 2207.
INSTRUCTIONS FOR USE
-
Dial the access number.
-
Listen to the message.
-
Enter the PIN.
-
Enter destination number including full international
or area code.
Access numbers are available at
www.AccessNumbers.co.uk
| IDT Europe have introduced new services on all their UK prepaid
phonecards. The first new service will allow our customers to receive
updates on football and racing news at any time. This service is being
supplied by TEAMtalk.com (Sporting Life).
By dialling the allocated 0800 TEAMtalk access number, customers can
get the latest sports news for only 20p per minute. |
|
Access Numbers - What are they and what's the difference?
There are different access numbers with most Phonecards and
they all have a different effect on the rate you will pay. You can "mix n'
match" the access numbers to obtain the best rate for your situation.
Generally, for use from the UK, there are 3 different types of access
numbers for each Phonecard. A Freephone 0800 number, a London 020 or other regional
number and local rate 0845 number.
If you use the Freephone 0800
access number, all of the call at a slightly higher rate is charged to the Phonecard with nothing
charged to your regular phone bill. To obtain the lowest rate for the
international part of the call, you need to use one of the following numbers.
If you use the 0845 access number: International call is charged to the
Phonecard + a local call charged to your regular phone bill. If you have
free calls on your phone line, this number will NOT count as a free call - you
need too use the 020 or regional number to take advantage of free calls.
RECOMMENDED USE IS FROM NON BT LINES THAT DO NOT HAVE FREE TALK TIME.
If you use the 020
or other regional access
number from a either a landline or mobile phone: International call is charged to the Phonecard + a
regular UK call is charged to your mobile phone bill BUT FREE IF YOU HAVE
FREE TIME! If you are using a mobile phone it is ESSENTIAL to use only the 020
or other regional
access number. BT customers usually pay just 5p or less for
up to an hour on all evening and weekend calls made to anywhere in the UK.
If you use the Freephone 0800
access number from a PAYPHONE: All of the call is charged to the
Phonecard at the higher Payphone Rate. Please note that with some Phonecards you need to use a special payphone freephone number from a payphone
to obtain the cheapest rate.
GLOBAL freephone numbers: With certain
Phonecards only, these can be used to make calls from other countries. Surcharges
apply if used from outside the UK.
CALLS FROM A PHONE THAT IS BARRED FROM MAKING INTERNATIONAL CALLS
Even if your phone is barred from making
international calls - You can still make international calls using our
Phonecards! You are calling a UK number to connect to the international service
- the international part of the call is charged to the phonecard.
CALLS FROM A HOTEL
Hotels are expensive to call from so it makes sense to use a Phonecard
providing that the hotel has not blocked 0800 numbers from use on their phones.
Most hotels do not block 0800 numbers if you have access to a line
direct from the phone (not via an operator/receptionist). Some may charge for
0800 so you need to check first. If they do still charge, either use the 0845
access number or use a Payphone, whichever is cheaper or more convenient.
TO RECAP
020 access from a
landline if your landline allows inclusive free calls = international
call charged to the Phonecard + FREE ACCESS IF YOUR CONTRACT ALLOWS FREE CALLS
to 020 or other regional numbers! If your contract allows free calls to 020
or other regional numbers or calls up
to 1 hour for 5p or less, this will
be your cheapest option.
020
or other regional access from a mobile phone = international call
charged to the Phonecard + a regular UK call charged to your mobile phone bill
BUT FREE IF YOU HAVE FREE
TALK TIME! Please note that it is a UK call charged to your mobile
phone (it is a UK number) - the international call is charged to your phonecard.
Only a London
or other regional number will show on your mobile
phone bill.
0845
access = international call charged to the Phonecard + a local call charged
to your regular phone bill. Only a UK number will show on your phone bill. There will be no
reference to the international call on your phone bill.
If you use a mobile phone you MUST only use 020
or other regional access unless your mobile
service provider allows 0800 calls free.
0800 access = All of the call at a higher price charged to the Phonecard with nothing
charged to your regular phone bill. Please note that most mobile phone service
providers DO NOT allow 0800 calls free, they charge for them.
PAYPHONE RATE = This is the rate if using 0800
access from a UK Payphone, all of the call is charged to the Phonecard. This
rate is inclusive of the payphone surcharge. Please remember that with some
Phonecards you need to use a special payphone freephone number from a payphone
to obtain the cheapest rate.
This page is based upon information that we are
aware of at the time of publication. We do not accept liability for
errors, inaccuracies or service changes made by your line provider. To
ensure that this information is up to date and accurate you should check
your line provider's charges.
Connection,
Completion and Service Charges. What are they?
Some Phonecards have a
connection charge that often allows a lower rate per minute. If a connection
charge is shown, this is charged for every call upon connection.
This type of card is best used for long, uninterrupted calls. If you make short calls or often get
disconnected, a Phonecard without the connection charge may advisable.
Some Phonecards have a
call completion charge that often allows a lower rate per minute. If a call
completion
charge is shown, this is charged for every call upon call completion.
This type of card is best used for long, uninterrupted calls. If you make short calls or often get
disconnected, a Phonecard without the call completion charge may advisable.
Some Phonecards have a
daily service charge. If a daily charge is shown, this is charged after your
first call. This will then be deducted daily regardless of whether or not a
call has been made on that day. If the card is totally consumed with a
single call there is no daily charge.
Some Phonecards have a
monthly service charge. If a monthly charge is shown, this is charged on a
particular date each month. This will then be deducted monthly regardless of whether or not a
call has been made during that month. If the card is totally consumed with a
single call there is no monthly charge.
If you do not want to incur any of the above charges, a Phonecard without
the extra charges may advisable such as the Royal Mail Phonecard.
GLOBAL Phonecards can be used from other countries. Surcharges
apply if used from outside the UK.
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